The hotel offered a spacious room and a good-sized bathroom. The bed, although a bit hard, was bearable. The breakfast buffet had a variety of options, including fresh cooked eggs, both western and eastern choices. The location of the hotel was convenient for exploring the local attractions.

The hotel was in dire need of some renovations. The rooms were old and tired, with patched-up areas that needed replacing.

Excellent service and good ambience. Competitive pricing amongst other hotels in the area

The hotel’s location was next to Beijing Curio City, wangfujing street also was easily accessible. In the morning there was buffet breakfast. 15 mins on foot to the subway station.

I had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The breakfast offered a wide variety of delicious options. The staff were friendly and attentive, ensuring that all my needs were met during my stay. The hotel's location by the lake was perfect, providing a scenic and tranquil atmosphere. Additionally, it was very convenient to get to a decent sized shopping mall for some retail therapy.

It was all superb.

The staff was apalling. They took an £800 deposit wihtotu tellign me adn they I had to wat a week to get the money credited into my account. In the meantime I also paid for the hotel of course. I found the people in reception particularly rude. They have 3rd world wired internet you have to pay for. Not good fro 5* hotel.

10-15 minutes by taxi to get to the next subway station

The Chang An Grand Hotel in Beijing offers impeccable esthetics, excellent service, comfortable rooms, and a convenient location. The esthetics are on point, creating a visually appealing environment for guests to enjoy. The service provided by the hotel staff is outstanding, ensuring a pleasant and enjoyable stay. The rooms are cozy and well-appointed, providing a comfortable and relaxing atmosphere. Additionally, the hotel's location is perfect for exploring the city, with easy access to popular tourist attractions and convenient transportation options.

All was good.

Nothing at all.

There are few things we didn't like: 1. The quality service of the reception staff was extremely poor. They had no intention of resolving any issues with you or offering any solutions. 2. They tricked us with false room information and room rate online. The worst thing was they laughed at our face and said it was our fault for not knowing the price and room information. Well, maybe you should peer review your online information before you posting it. 3. The room was so small that even their staff said there was no place for extra bed, then walked away without a trace. 4. We had received the verbal abuse from the duty manager at 9pm over the phone, just because we went to seek help from him to sort things out. If you wish to book this hotel, please check whether the online information is correct or not. We left quickly after just one night. yuck!!

Our stay in the hotel was overall a pleasant experience. The hotel had spacious rooms that were clean and comfortable. The breakfast buffet offered a great variety of both Eastern and Western dishes, and the staff was friendly and accommodating. we enjoyed the convenience of having an ATM available in the lobby.

The hotel's location was a bit far from the main tourist attractions and required a long drive to reach them. , some areas of the hotel, such as carpets and certain furniture pieces, were noticeably worn and outdated.

The location of the hotel is convenient, with easy access to a decent sized shopping mall and the Silk market. It is also within walking distance to an antique shop. The rooms are spacious and clean, with comfortable beds. The bathroom is satisfactory, with good shower pressure and hot water. The service at reception is commendable, as they assist with ordering private cars and making restaurant reservations. The breakfast offers a wide selection and the staff is friendly. The hotel also provides facilities such as a fridge and a coffee machine in the rooms.

The hotel may have a slight cigarette smell in some areas, which may be bothersome to some guests.

My stay at this hotel was luxurious and exclusive; it had plenty of exclusive amenities to offer. The indoor swimming pool and sauna were exceptional and great for relaxing after a long day. The restaurant had a great catering service and the bar/lounge area served delightful drinks. The location advantages were great - the hotel was near a subway stop, restaurants, and a supermarket. My room was spacious with exclusive room advantages that made my stay even better.

The coffee/tea in the lobby was not the best and could be improved. this hotel was a great experience and I would highly recommend it to anyone.